Cookies are used on our website and in our e-mails to offer users a better service and experience. This document describes the categories of cookies that we use and share with our partners, their purpose and how to change their preferences.
What are cookies?
Cookies are small data files stored by the browser on your computer's hard drive. Whenever a user returns to visit our website, the browser returns these cookies to us so that we can offer a personalized experience that reflects your preferences and facilitates access to our services.
What cookies do we use?
The cookies we use allow us to recognize users who return to visit the site and their data, in order to avoid them having to enter the same information several times. Furthermore, they allow us to analyze the traffic patterns of users who visit our website in order to improve usability.
It is possible that technical cookies are used to allow users to use the services requested through our website. Without these cookies, it would not be possible to provide the requested services.
For example, technical cookies can be used for:
Allowing users to access secure areas of our website without having to log in continuously
Remember any actions performed by the user (for example, completing a form) when returning to the previous page of a session
Analytical cookies could be used to obtain information on the use of the website, advertisements and e-mails and to notify us of any errors. Moreover, these cookies allow to obtain detailed technical information, such as the last page visited, the number of pages visited, if an e-mail has been opened, which parts of the website or e-mails are clicked by users and the time spent between one click and another. This information may be associated with user details such as IP address, domain or browser; however, they are analyzed together with other people's information so as not to identify a particular user with respect to the other.
For example, these cookies may be used on our website for:
Analyze and improve the performance and design of our website, advertisements and e-mails
Quantify the response to our advertising and improve its effectiveness
Calculate the errors that occur on our website to improve the service and handle any complaints
These cookies are not essential, but allow you to take advantage of several useful features on our website.
For example, they could be used on our website for:
Remember the preferences selected by the user during previous visits, such as country / language, interests and website presentation (layout, font size, colors and so on). In this way, the user will not have to re-enter this information
Remember the answers to the questions posed by our site, for example on participation in customer satisfaction surveys, so that they are not presented again to the user
Determine if a service has already been proposed to the user
Provide information that enables the operation of optional services
Targeting or promotional cookies
These cookies can be used on our website to publish customized advertising ads based on the user's interests. Targeting or promotional cookies allow you to obtain detailed information on the navigation of our website by users (for example, the products or services most viewed by a specific person). Furthermore, they allow us to recognize a user who returns to visit our website and / or a site that is part of the network of one of our promotional partners.
In this way:
Our promotional partners can offer users of websites that are part of their network advertisements on products and services already displayed
You can limit the number of times a given ad is shown to a user and calculate the effectiveness of an advertising campaign
These cookies can be stored and used by us and / or our promotional partners.
When a user uses our website, some cookies that are not controlled by us may be stored. This happens, for example, if the user visits a page containing content from a third-party website. As a result, you will receive cookies from these third-party services. Cookies do not contain personal information, unless the user has logged in to the account.
For example, third-party cookies may originate from:
YouTube, Facebook or other social networks
How to change cookie settings
Most browsers allow you to delete cookies from your computer's hard drive, block acceptance of cookies or receive a warning before a cookie is stored.
What happens if cookies are disabled?
However, if the user blocks or deletes a cookie, it may be impossible to restore the preferences or custom settings previously specified and our ability to customize the user experience will be limited.